“On a scale of 1 to 10, I rate the trailer braking performance of the Hayes G2 Brake Boss a 10. I particularly like the larger size and better location of the manual activation lever. It’s easy to find without looking down for it. After becoming familiar with the functions of the 3 adjustments buttons they provide an easy way to set up and review settings and also diagnose problems.”
- Edmund Zehel, Belleville, Michigan
“This is the first brake controller I have installed even though this is my 4th unit. Installation was very easy because my vehicle was equipped with a tow package. Mine didn’t need any adjustments prior to use. Readout is easy and comprehensive. I really like the large manual controller so you don’t have to fumble around locating it while towing. The trailer brakes area applied smoothly with no screeching which I have experienced with other units. The price if fair, considering the quality. After using the unit, I will not buy a “bottom of the line” unit again. You can feel the quality when braking and using the manual controller.”
- Duane Lafferty, South Wales, New York
“I recently contacted your company about a Hayes brake controller that had failed after 11 years of faithful service. I emailed your Tech Support folks on a Thursday evening and received a reply early the next morning. On Friday I called the phone number supplied and talked to John in Tech Support. By Wednesday of the next week, I received a replacement unit by UPS.
This note is to express my gratitude not only for the way that you stand behind you products, but also to thank you for the courtesy and professionalism demonstrated by John (I wish that I had asked for his last name). It’s been a long time since I have had the pleasure of dealing with an American company, Tech Support that doesn’t come from somewhere overseas and an employee ( maybe he is the President) as nice as John. I have already related my positive experience to friends and relatives and will continue to be an ambassador for Hayes products. My thanks go out to all who make your company what it is.”
- Richard Robert, Grandview, Texas
P.S. I just realized that you are located in Alabama. That explains a lot.